State Farm® Insurance Agent JoAnne K Coates

"I have been as customer for @ 25 years… this agent has served me well…. She has made me comfortable enough to ask dumb questions regardless of what it is ….. she literally is the face of “Like a good neighbor”… she has provided my family and I with the best insurance service ever."

"I have known Joanne for over a decade and she is the consummate professional. I have a couple products with Ms. Coates and her courteousness is only outshone by her knowledge of the insurance industry. She cares about her customers and takes the time to truly understand your needs. If you are looking for insurance products I highly recommend Joanne Coates."

"I am a single mother of 6 kids. A representative from this office called me to try and get me to switch from my current car insurance to this one. I kept saying no thank you, I'm all set but he just kept pushing and pushing. Because he claimed he could reduce my monthly payment by 30.00, I finally said okay. After doing everything they processed the 1st payment. Then about 30 minutes later he called me back and said "I forgot to tell you on the call, you only qualify for this lower rate if you get the device installed in your car to monitor your driving". I said no thank you ,please cancel my policy and refund me my payment. That was back in early March. I still have not received a refund."

"JoAnne Coates, is very professional and cares about servicing her clients to the fullest of satisfaction. She does not leave any questions unanswered and very transparent about rates and coverage necessary to make the best choices. Her experience in this field stems to over 2 decades which makes one feel very comfortable that one is getting the best quality and knowledge on insurance products , and Finanal products out there. I give JoAnne 5 stars! Please stop by and experience her excellent service for yourself"

"Expert service Experienced, always available, Very detail oriented, Great staff, available even when She's busy with other matters, she makes the needed calls to ascertain what you need to get your insurance needs met for Auto and/ or Renter's insurance....I have been a client for 10 years. You need this Experience for you your family and business needs."

"Hands the worst agent in GA. She absolutely will NOT assist you with any issues you have with your policy. What she will do is interrupt you while your talking, talk over you, disrespect and insult while she’s talking over you, and then hang up on you for her grand finally. I highly recommend not going to Joanne and avoiding State Farm altogether."

"JoAnne is unlike any other insurance agent I've dealt with. I had so many questions about my insurance coverage and she walked me through everything from beginning to end to ensure I understood all of my policy details. If you want someone extremely knowledge and professional to handle your insurance needs, contact JoAnne today. I highly recommend her, you won't be disappointed!! She and her team are extremely qualified, knowledgeable and helpful when it comes to choosing the appropriate insurance products to help protect yourself and your loved ones. When I needed her she went above and beyond to explain each product and provide he best rates. There is no need to shop for insurance ever again!"

"Wish I would have had some time to speak with JoAnne, it may have changed my opinion of the office. All of these reviews are opposite of my experience. I transferred my policies to this office off of proximity to my home. I very little contact with them, but when I did I spoke with a Joseph who never really warm or inviting. I felt as if I was an inconvenience for calling. I've been a SF customer for all of my "Insurance life", its hard to leave, but the service no longer equates with the price I pay."